![]() ![]() Receive advanced □ call center analytics on agent and team productivity. Monitor your team’s activity in real-time on the ⚡ live feedand cross-reference your data with your CRM and Helpdesk for a richer understanding of your processes. 2-Factor Authentication Analytics API Batch Permissions & Access Calendar Management Chat Contact Management Contact Sharing. After a call, all the information gets automatically stored in the CRM and helpdesk of your choice.Įasily add and remove users depending on your needs. Automatically and efficiently route calls according to IVR selection, □ agent skills, time zone and etc. This feature is available on the Growth plan or above. With screen pop capabilities you’ll have your customer information and call context in front of you when receiving calls. Overview Aircall is a cloud-based phone system and call center software solution that allows you. Your call center software built right into your workflowsĪircall allows businesses to natively integrate with major CRMs and helpdesks in one click. Hit the ground running thanks to our intuitive dashboard. Handle calls on the go with our desktop and mobile apps. on top of new features, train our clients and get them set up with Aircall. ![]() Instantly add call center features to Pipedrive, automatically log your calls and get the. The partnership between Aircall and helphouse.io is highly relevant to any. Instantly obtain phone numbers in over □ 40 countries. Find out more about Aircall app which integrates with Pipedrive. Aircall is easy to set up, dead simple to use but hides a host of powerful features beneath its slick façade. Aircall empowers Sales & Support teams to ace every call with a phone system specifically built for their favorite business tools. Aircall provides an instant and flexible Salesforce phone integration which adapts to your workflows and adds call center features to your Salesforce. Aircall itself also offers features that we had not previously been able to leverage like cascading ringing, customized hours generally and for specific users, easy transferring of callers and more. ![]()
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